"CANU"

3 agenda items mention this keyword

2026.07.07 – Special meeting of the City of Gatineau executive committee held in the committee room of the Maison du citoyen, 25 Laurier Street, Gatineau, on Tuesday, July 7, 2026, at 12:58 p.m., at which · 2026-07-07

Organizational Structure Modification - Citizen Interaction Service

The City is abolishing one position in the Citizen Interaction Service following the decision to close the Non-Urgent Call Centre (CANU) during night hours (11 p.m. to 7 a.m.).

governance

2026.07.07 – Regular meeting of the Gatineau City Council held in the Jean-Despréz hall of the Maison du citoyen, 25 Laurier Street, Gatineau, on Tuesday, July 7, 2026 at · 2026-07-07

Modification to the Organizational Structure - Citizen Interaction Service

Council approved the abolition of one position in the Citizen Interaction Service, following the 2026 budget decision to close the Non-Urgent Call Centre (CANU) during night hours (11 p.m. to 7 a.m.).

governance

PUBLIC – Minutes of the meeting of the Gatineau City Council Committee of the Whole held in the committee room of the Maison du citoyen, 25 Laurier Street, Gatineau, on Tuesday, February 4, 2025 at 9:30 a.m. at which are present, Ms. · 2025-02-04

Presentation on Combating Incivility Toward Municipal Employees

The committee discussed a new action plan to address rising incidents of incivility, harassment, and intimidation faced by municipal staff, particularly those in frontline roles like the CANU (City service center). Councillors emphasized the need for zero tolerance, better training for staff to de-escalate situations, and clear communication to the public about respectful conduct.

governancepublic-safety