"Citizen Interaction"

7 agenda items mention this keyword

2026.10.20 – Special meeting of the executive committee of the City of Gatineau held in the committee room of the Maison du citoyen, 25 Laurier Street, Gatineau, on Tuesday, October 20, 2026, at 1:26 p.m. · 2026-10-20

Organizational Structure Changes - Citizen Interaction Department

The Citizen Interaction Department is creating a new permanent position for a Coordinator of Partner Relations to better manage its needs.

governance

AGENDA – CITY COUNCIL – MEETING OF OCTOBER 20, 2026 · 2026-10-20

CES - Modification to the organizational structure - Citizen Interaction Service

This item proposes a change to the organizational structure of the Citizen Interaction Service. This adjustment aims to optimize how the city manages communications and services for residents.

governance

2026.07.07 – Special meeting of the City of Gatineau executive committee held in the committee room of the Maison du citoyen, 25 Laurier Street, Gatineau, on Tuesday, July 7, 2026, at 12:58 p.m., at which · 2026-07-07

Organizational Structure Modification - Citizen Interaction Service

The City is abolishing one position in the Citizen Interaction Service following the decision to close the Non-Urgent Call Centre (CANU) during night hours (11 p.m. to 7 a.m.).

governance

2026.03.17 – Special meeting of the Ville de Gatineau executive committee held in the committee room of the Maison du citoyen, 25 Laurier Street, Gatineau, on Tuesday, March 17, 2026, at 1:16 p.m. at which · 2026-03-17

Modifications to the Organizational Structure – Citizen Interaction Department

The City is creating two new professional positions in the Citizen Interaction Department—a Project Coordinator and a Service Excellence Coordinator—to continue the second phase of the department's organizational restructuring.

governance

AGENDA – CITY COUNCIL – MEETING OF OCTOBER 2, 2025 · 2025-10-02

CES - Changes to the organizational structure - Citizen Interaction Department

This item proposes adjustments to the internal organizational structure of the Citizen Interaction Department. These changes are intended to improve the efficiency of municipal services and how the city communicates with residents.

governance

AGENDA – CITY COUNCIL – MEETING OF APRIL 15, 2025 · 2025-04-15

Modification to the organizational structure - Citizen Interaction Department

This item proposes changes to the internal organizational structure of the Citizen Interaction Department.

governance

2024.09.25 – Regular meeting of the Executive Committee of the City of Gatineau held in the committee room of the Maison du citoyen, 25 Laurier Street, Gatineau, on Wednesday, September 25, 2024, at 1:06 p.m. at which · 2024-09-25

Tender 2024 SP 411 - Professional services - Turnkey custom online training and customer service support program - Citizen Interaction Department

The city is awarding a $275,448.98 contract to Novaconcept Formation inc. to provide custom online customer service training and support for the Citizen Interaction Department.

governancebudget